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How To Solve “SMS Verification Failed” in WhatsApp Messenger
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How To Solve “SMS Verification Failed” in WhatsApp Messenger

by Abhishek VoheraDecember 23, 2013

No Doubt ! WhatsApp Messenger is one the most popular Instant Messaging App for all of the platforms. The installation of this WhatsApp messenger is really simple and can be done easily by anyone. All the process is clearly specified over there, but still some time the user face the problems. The Biggest head eating problem of WhatsApp messenger is while verifying the phone number and it shows- SMS verification Failed.

sms verification failed error

This problem mainly occurs when user try to install modded version of WhatsApp which is known as WhatsApp Plus , or try to install WhatsApp in custom ROM or try to install WhatsApp in PC . So this post is all about the various solutions to this SMS Verification Failed Problem.

The Steps To Solve SMS Verification Failed Error :

Firstly the user should check that the phone number he / she entered is correct. If the phone number itself is wrong it will surely show the error message of SMS verification failed. The Phone Number contains two part i.e. the country code and the phone number. The user must select his country code properly and in the next box write his 10 digit phone number without any prefix.

sms verification failed

The Second important step is that  the Wi-Fi, cellular data, 3G, or EDGE service must be enabled on the user’s smartphone. If any of the service is not enable then it may show the SMS Verification Failed error.

Must Try : Top 3 Apps To Make WhatsApp Fun Like Never Before

The Third step is to reboot the phone. It would reset all the setting and make it ready to verify the phone number.Sometimes this error may also occur due to old version software installed in your phone. So it is also recommended to update the WhatsApp Messenger on the regular basis or to install the latest WhatsApp Plus apk.

sms verification failed

Sometime all the services are working but working in slow manner. The time till the SMS comes the timer is out and it shows this dangerous error. So when the timer runs out , user must request a phone call . Just after few seconds the phone ring, you just need to answer that call and listen to the verification code and enter it.

This were the steps that would surely help you to solve the error of SMS verification Failed. If you still face the same error feel free to comment below and ping us any time, we will be happy to help you.

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About The Author
Abhishek Vohera

Abhishek Vohera is the Founder and Chief Editor at Above Android. He is from Mumbai, India. Abhishek is a IT Engineer by education and also Blogger and SEO expert by passion. He is crazy about Android and a true Google Fan Boy.

  • izmahoby

    I only use my US Google Voice number for Whatsapp as opposed to trying to make everyone keep up with my ever changing foreign numbers (I travel a lot and usually pick up a local SIM). I bought a new Samsung S5 in Hong Kong last week and activated successfully that day in HK by manually entering the SMS code I received via Google Voice (as I always do). I went into mainland China and reinstalled so I could restore the backup stored on the SD card.

    The problem now is that it won’t send the code or call with my US Google Voice number. It will activate if I use a local China number but won’t call or send the SMS. I installed and activated on my Win8 computer using Bluestacks but neither my wifi tablet or my S5 will activate, even with functional VPN on, or a non-local SIM card installed. This leads me to believe that Whatsapp must be blocking devices that are within China from using the manual activation method. However if this is the case I’d like to know how it knows where I am if I use a non-China SIM and have a VPN on.

    Do you have any ideas? “Kevin S” of Whatsapp support keeps sending me the same meaningless form email so I’m getting know where and can’t make a trip back to HK just for this.

  • soon soon

    I recently bought a Lenovo S960. Newly install whatsapp and going to SMS verification. After clicking the button, the status says verification failed less than 1 minutes. Call me fails the same. I have done the reinstall, reboot, check the number, check the mobilevinternet, use wifi, clear cache, again and again but it still don’t work. I am unsure what is the problem. Any advise will be great. Thanks in advance.
    Mail me at: chi6ua@yahoo.com.

    • Let us know the version of the WhatsApp, we will help you for it..

      • mzx

        Why I cannot installed my whatshup…the message I got ‘sory..SMS verification message because your phone is disabled’ my I know how to solve this…tq

        • Nigel N. Lopez

          Hi, Im an iPhone 4s user i tried to verify my mobile number from GS4 but it says you have verified your number too many times.. Now i cant recieve a verification code via sms nor a voice call either..Help me please

      • sana

        i m instaling whtsapp nd whtsapp plus is already install, so before uninstall whtapp i remove the whtsapp plus or not,….

  • em

    any solution ???

    • Perform all the 4 steps shown in the image…Your WhatsApp Plus will start working for sure… 🙂

      • em

        don’t be sure 😛
        i have performed all the 4 steps several times plus i have reset my phone and still didn’t work

      • am

        plz on my nokia x the feedback i get when trying to accessing the original whatsapp is not supported
        so i cannot go through the with the step 3
        how can you help me?

      • vinod singla

        so 1st u have to uninstall wts ap + then install wts app from play store. just log in chat with some one ( How can we chat if already giving SMS verification failed) please suggest

        • megha

          My micromax A110Q whatsapp is not wrking..not send me confrmation code & voice call…try so many times but verification no. Shows me again nd again error

    • Abhijith Rajasekharan

      k i have the same problem. so 1st u have to uninstall wts ap + then install wts app from play store. just log in. chat with some one and take a back up. then uninstall in and install + but do not log in. then reboot your phone. after that log in … it will be k now…..

  • Saurabh Shrivastava

    i have perform all 1, 2, 3, 4 steps bt i can it,,, plz give me solution any more..

  • Namrata Nilesh

    I tried 1 2 3 4 steps i waited for a call from 2 days but not getting any it only shows wait for 23hrs,48hrs etc uninstalled and installed again still the same problem any solution

    • I hope you are following all the steps on the Latest version of the whatsapp plus.

    • Shaqeel

      Same problem i’m facing

      • Ihekesmart

        I have a big problem am living in Dubai UAE but I came to Nigeria am using my Dubai number on my WhatsApp all the time I have been coming to Nigeria sending me code was never a problem but I came dis one WhatsApp are not sending me my code and I even ask for call they are not calling me all time they will tell me we couldn’t send as SMS to your number please check the number and try again,dis same number is on roaming around so I don’t know what to do please WhatsApp help on dis I will be very happy here is the number +971552644281

        • Ihekesmart

          Still waiting to hear from you people

  • gourav

    i have problem in installing whats app when i install whats app then after filling the correct number and country code it shows that first uninstall clean master but i don’t install the clean master and then voice verification also fails i am using NOKIA XL phone

  • Rosy

    i received the call…nd entered that code but still it’s not getting done…what to do now???????

  • prasath

    same error while install the whats app on nokia x..kindly help anybody…

  • prasath

    verification failed…same error while install the whats app on nokia x..kindly help anybody…

    • First install the original whatsapp from the play store, then uninstall it. and den try again installing the Whatsapp plus. for more help visit. http://www.aboveandroid.com/2014/08/download-install-whatsapp-plus-v6-13-apk.html

      • Urvish Patel

        same Problam.. and

        so 1st u have to uninstall wts ap + then install wts app from play store. just log in. chat with some one and take a back up. then uninstall in and install + but do not log in. then reboot your phone. after that log in..

        But Not Working this stap… but agin Letest Download errer… pls help me….

    • Abhijith Rajasekharan

      have the same problem. so 1st u have to uninstall wts ap + then install wts app from play store. just log in. chat with some one and take a back up. then uninstall in and install + but do not log in. then reboot your phone. after that log in … it will be k now…..

    • hameed +923471248974

      i know but now i dont have time

  • John Denwig Tazz

    hey please do help me out…
    i recently bought a nokia XL without knowing its drawback of whatsapp and now i get the same error message about uninstall clean master app… and i am not able to make a call when i click the call option…

    ANY SOLUTION WOULD BE THANKFUL 🙂

  • sana

    i m instaling whtsapp nd whtsapp plus is already install, so before uninstall whtapp i remove the whtsapp plus or not,…

  • Dharmik Patel

    Really Working… ! thank you 🙂

  • Pritesh Koli

    whatsapp verification failed due to too many times 🙁
    what should i do plss help me guys
    now my number is not working on whatsapp

    • This are the steps to follow, if whatsapp have blocked your number than you can mail to whatsapp to get your number unblocked.

      • neeraj negi

        and what are those steps? or cud yu give me the email address to contact them…

      • Maureen Lim

        I have email them but nobody reply

        • Viraj Kotak

          I have the same problem right now.. Have you solved that before 2 months? If yes then plz suggest..

          • Maureen Lim

            You have to email to the service contact for help. Screenshot the error, give the hp no and model no. Tell you what, after that it settled.
            Just few days ago, when I switch on to my note 5, I have even type in my hp no, again I got this problem again. Have email to them but yet to resolve. And got to try and error each time see they unblocked your no already. Need them to unblock the hp no in your hp.
            I have this problem because I am using multi sim card. My whatsapps on the other hp got no such problem.

  • Aman

    I have tried all the above steps &Every time it says that the Number verification failed & a notification is there
    “It looks like your client has been modified. Please download the latest version from Google play” what to do now? Please help

    • I would suggest you to download the original whatsapp from play store and complete the process and then un install it and try installing whatsapp plus

      • Abhijith Rajasekharan

        k amen. i have the same problem. so 1st u have to uninstall wts ap + then install wts app from play store. just log in. chat with some one and take a back up. then uninstall in and install + but do not log in. then reboot your phone. after that log in … it will be k now…..

    • mat

      same like me .how to solve this pls .teach me masta ??

  • CATIPS.IN

    thanks for new knowledge share …….

  • Abhijith Rajasekharan

    i have the same problem. so 1st u have to uninstall wts ap + then install wts app from play store. just log in. chat with some one and take a back up. then uninstall in and install + but do not log in. then reboot your phone. after that log in … it will be k now…..

    • Robart Rodriguez

      Perfect Dude Nice working

    • vinod singla

      same prob . pls suggest

  • Bikash Chandra Debnath

    I’m an Marine Engineer sailing on a ship having Internet, frequently I had this problems ,msgs.are in a que/not receiving/going,so Uninstalled it,Again same Installed it from the laptop,as Google play store/Error 495 downloading happening,I’m unable receive SMS/vpice call being on High seas,Request me to suggest some way to receive verification Code except phone,support team is telling CODE can’t be sent via E-mail,Please,some solutions to me.

  • nimisha

    i installed whatsapp from the play store and it was not verifying the number, so i uninstalled it and installed whatsapp+ from the link given in the discussion. it is still not verifying my number. i am using lenovo A536. kindly help me out

  • Ahmed El-Gebaly

    My phone died while I’m in roaming and I got a new one and I’m trying to activate whatsapp while roaming but registration fails, I will be abroad for a while so I need whatsapp. Can you please help?

    • Ahmed El-Gebaly

      My roaming is working and I sent text messages to my new mobile from another one and it receives the messages just fine!

  • Vel Muthupandi

    its working
    Uninstalled whatsup
    rebooted
    Installed whatsup+
    Rebooted

    • Wisnu Pamungkas

      Thank U…
      worked for me..
      (Lenovo P780)

    • Josep Mª Roca

      Thank you it worked for me too… Otherwise I should wait for 48 hours to be called…

  • Takumi Izayoi

    help

    • sank D

      Is whatsapp working now?
      I am having the same problem as well 🙁

      • Lauren

        Did you get this working?? My whatsapp is now doing this?? And dont know how to get it working again

        • Arbaz Qazi

          iks your problem resolved.. i am having the same problem

    • michelle annabel

      how did you solve your problem i have the same issue and i don’t know what to do plz help

      • Maureen Lim

        How do you solve it? I have this problem now.

      • Sparking kinght

        Hey michelle how did you solve your problem ?

  • sarang fatik

    you have failed voice verification too many times please contact support for assistance please help me

    • michelle annabel

      hi, how did you solve your problem i have the issue and i don’t know what to do please help me???

  • Sanjeev

    I have tried call verification and I didn’t receive a call….inshort call verification failed and it’s showing try after 24 hours….how to get out of this??

  • ItsTantrum

    Try this, worked for me. Clear data for Whatsapp, Put your phone in Airplane mode and turn on Wi-Fi. Open up Whatsapp and put your location manually and input your number as you regularly would, when it prompts you to confirm your number, turn off airplane mode and press OK. This should let it reset and you should receive another SMS which should verify. (This won’t delete backed up messages).

    • DramaJunkie

      this didn’t work for me 🙁
      The annoying call me option just pops up

      • Second Sight/Psi-Ops

        Same DrakaJunkie, GRAAAAAGH!

    • Shrey Patel

      yes it worked….i got a link saying click here to activate…thanks

      • Thanks for visiting our website. Follow us on social media for latest android news.

      • Maureen Lim

        How to activate back?

    • Maureen Lim

      How to clear data for whatsapp?

    • Viraj Kotak

      This really worked for me. I was finding solution since last 3 days and rightnow I am very much happy to say I have successfully activated with this trick…
      Thank you very much..

  • Tin

    I cant even open whatsapp+…..
    Showing ”Oops!!Whatsapp+ crashed…

  • Vidhyadhar Kobal

    help

    • Arbaz Qazi

      hey is this problem solved of yours?

      • Maureen Lim

        How to solve this problem? I also encountered this now.

  • Shaqeel

    hello guys i didn’t get any verification call, i waited for a call from 2 days but not getting any it only shows wait for 23hrs,48hrs etc uninstalled and installed again still the same problem any solution and i never installed whatsapp plus, please some one suggest me

    • Second Sight/Psi-Ops

      Yeah, this is complete BS, as I’ve had to reinstall WhatsApp every time again because of low storage space, and now this… HOW THE FRAK TO RESET THE BLIMMING COUNTER?![/modern technology]

  • Rameshwar Prajapati

    i was having loop number on which whatsapp was running. and loop card has been shut by last year. for some circumstances i had to flash my phone. i have whats app back up stored but now when i am installing whatsapp its saying “sms verification failed”. is there anyway to transfer those backup to new number? please help…

  • mylifeofpi

    Hi here’s a different sort of problem I had Whatsapp but since then I have lost my old phone (with the sim in it!) and have a new phone with a new sim. How can I get my old messages from my old account onto my new account ??

  • Aiman Khatib

    Hi ! Plz help…..i recently port my loop sim in airtel
    Using my same no for whatsapp. .. But airtel company irritated me by calling 100 times a day.. So i switch it off in settings.. After that i deleted my whatsapp and reinstalled.. But verification came in between…i typed my no. And switfhed on my simcard on.. But sim is showing netwoek error. What to do!? My whatsapp was important for me

  • Salehalavy

    All of what you gentlemen mentioned
    Is ok
    But my problem is that after receiving the the call
    I accidentally rejected it
    And it was after a 24 delay
    Forced on me by WhatsApp

    Now they gave a 48 hour wait time

    For just receiving another call

    How can have a call without waiting all that time

    I’m really connected and dependent on WhatsApp
    Because of my
    And that insurance agency

    I don’t know how is it necessary to waste our time

  • Jo Meza

    This iw WEIRD: I’m migrating from a Note 3 to a Note 4. I have struggled for over 4 hours and nothing. I can’t seem to receive the SMS NOR Call verification. However.. I just put my sim back to the Note 3 and VOILA! The note 3 DOES accepts the SMS verification method.

    So Note 3 with 4.4.4 receives the Verification SMS but Note 4 with Lollipop 5.1. does not.

    Could this be related to the IOS or the hardware??

    My Note 4 does receive SMS and Calls from any other number.. except for the WhatsApp..

    Any clues??

  • jyo

    hi please help meee
    i try soooo maany times , bt it show voice verifcation Faileddddddd…

  • Omar Ahmadi

    Dear sir,
    help me,
    i installed so many time whats App from Google play but the problem not solved

  • anfernee chrichlow

    yess help me 2 the same thing of omar is happening to me

  • Meenu Samyal

    Plzzzz help me…..Maine wats app dwnld kiya aur usme SMS verification failed ho RHA hai..aur na hi voice cal ho rhe hai.waha likha ja RHA hai u have done so many times … Aab mai kya kru plzz help me plz

    • Geetesh Ganguli

      kya aap ka prob resolve ho gaya ? agar haan to kaise hua kya aap mujhe help karengi pls.mera mailid hai geetesh.ganguli@gmail.com

  • Ackeem Smith

    I failed too many times whatsapp tells me I need it fix ASAP

  • shobana

    I failed too many times whatsapp tells me. you have failed voice verification too and sms too many times please contact support for assistance please help me

    • sakshi

      I have a same problem plz give mi a solution

      • Geetesh Ganguli

        i am also can’t getting the verification code. neither any alternative option like call verification.Can u pls advice me wht to do?Pls write down few option in my mail.i.e
        geetesh.ganguli@gmail.com.

  • Meena

    Hi…… I’m in USA now and I want to register my India number in WhatsApp. How can I do that bec I can’t receive verification code or call now?

  • arindita

    i failed to hear the verification code.now i am unable to use whats app…plz help me to verify my mobile number

  • jirah

    i also failed to hear the verfication code, help me

  • jirah

    i have to wait for another 15 hours just because of failed in voice verification. can somebody help

    • Ashish Pandey

      Same problem .. u have any idea

  • brenda

    Meh

  • Lad Bhagyashree

    mine too the same…..the verification is getting failed….can anyone advise plz……………

  • Nigel N. Lopez

    Hi, can anyone help….Im an iPhone 4s user i tried to verify my mobile number from GS4 but it says you have verified your number too many times.. Now i cant recieve a verification code via sms nor a voice call either..Help me please..I have verified my mobile number too many times from my laptop and also my iPhone..Now i cant access Whatsapp..Help!!!

  • vibhash

    anyone pls help how to solve the problem – I failed too many times whatsapp tells me. you have failed voice verification too and sms too many times please contact support for assistance please help me… its urgent yaar

    • Ajeem Mickey

      Hello u already get it verification code?

  • Ajeem Mickey

    Please help.. my problem is I failed verification code too many times. I need my whatsapp back.. please help me

    • Romina Milano

      I was facing the same problem. If you are using wifi internet connection, just switch to data connection. That solved the issue!

  • Preety

    Failed too many times whatsapp tells me. you have failed voice verification too and sms too many times please contact support for assistance please help me

  • Harsha Biyani

    Hi, I am getting
    ” You have failed voice verification too many times. Please contact support for assistance. “

    • Maureen Lim

      How do you solve this problem? I have this problem now.

  • Maureen Lim

    Anyone has solved this problem? Can help? I am having this problem. Failed voice verification too many times.

  • abdi adem

    zamzem gosa

  • Engr Abbas

    I have same problem with my Whatsapp (not WHATSAPP+)

  • praveenkumar

    i was using whatsapp in my mi redmi 2 for the last two months. one day without any reason i stop receiving new messages. after waiting for 2 days i uninstalled it and downloaded again from google play. but while trying to install it no verification sms is coming and after a long time it shows “check your network or reboot the phone”. my network is pakka and rebooted several times and even reset to factory settings, but still the problem persists, what might be the reason?

  • ddaseden

    This is driving me crazy. I have WhatsApp installed manually by downloading the APK file on my Samsung Tab 3. The tablet has a SIM card installed which is on international roaming. But still it doesn’t receive the verification SMS. The tablet can receive all other SMSes from its country of origin.

  • praveenkumar

    Rectified the problem with whatsapp by a simple change in the network settings as follows.
    settings> sim card and mobile networks>select sim through which net is accessing>Access Point Names >changed to bsnl net (earlier it was bsnl live)

  • Venkata Suman Puvvada

    i had failed verification call too many times what is the redeem for it

  • Norhazwani Muhamad

    how to solve?????can’t be reach the verification call due to many time request…..please need the whatsapp back…

  • Shady N. Janzeir

    Look, guys, the best workaround is to simply switch to Telegram. I ran into this same problem this evening. I was trying to move Whatsapp between devices, and got stuck on this. I shouldn’t need to do that in the first place! I’m running three SIMs in three devices on the same phone number (my service provider provides multiple sims,) and Telegram just works on all three devices at the same time, all nice and backed up. Even if I buy a new device and use one of the SIMs in that, the moment I log on to Telegram, I get all my messages back and can start texting immediately. That’s why I try as much as I can to direct people to chat with me through Telegram. I only use Whatsapp because I have to (it has the edge in permeation – so name people use it, but, then again, so many people don’t know what they’re missing,) NOT because I want to.

  • Anthony Griffiths

    this whatsapp install is total BS, I’ve been trying for days to install this p-o-s on my samsung galaxy ace and NOTHING ever works, none of the suggestions on this page work, I can’t believe such crap is released to the public. I’m so pissed off and fed up with constant ‘sms failure’ followed by ‘we couldn’t call your number’. wtf is with this thing?

    • Shashank

      Hi Anthony! I’m facing the exact same issue with WhatsApp! Were you able to sort this out? Any help would be greatly appreciated.

      • Anthony Griffiths

        yeah I managed to sort it out, for some reason it didn’t like the public ip I was connected to. I reconnected the phone to someone else’s broadband connection and the sms verification finally worked. Once that was done I was then able to reconnect back to my original ip and whatsapp carried on working fine.

        • Nahuel Benvenuto

          how do i do that? please, it is driving me crazy!

          • Anthony Griffiths

            how do you do what? please be specific about what your problem is. Try connecting your phone’s wlan to someone elses broadband and the try the sms verification again.

  • Abhishek CT

    I have tried call verification and I didn’t receive a call….inshort call verification failed and it’s showing try after 24 hours….how to get out of this??

  • Vivek

    Hi abhishek vohera

    I m out of india and there is no coverage on my sim .once it had come to coverage area and whatsapp send me a code and that also wrong i send the mail to whatsapp with screenshot attached.

    I have a whatsapp account on my india number and i had to continue with that number only because my all contact conversation are there in that account

    How can i verify please suggest

  • Nasiha Khan

    I have tried call verification and I didn’t receive a call….inshort call verification failed and it’s showing try after 24 hours….how to get out of this??

  • Ratan

    I have tried call verification and I didn’t receive a call….inshort call verification failed and it’s showing try after 24 hours….how to get out of this??

  • Agatha Pretties

    i have a new phone and are trying to setup whatsup, however I am out of my home country and does not have roaming. They continue to send me an sms to my phone which I cannot receive and when I ask for the call option I do not receive the call Is there another way to obtain the verification code perhaps- will appreciate

  • Nahuel Benvenuto

    bullshit, this is all lies, whatsapp is wrongly developed, so there is no way to bypass the sms verification that never comes

  • Aniket

    when i try to verify my whatsapp num there is error which i explain here
    i AHVE NOKIA LUMIA 710

    cant register with this phone number. you can only register with the phone number that was last used with whatsapp on this phone.

    please help me

    thank you..

    • Veeena

      I have the same problem on my old lumia 710 🙁 anyone help pleas?

      • Siyu

        hie. l am also facing the same problem with my nokia 710. it keeps saying cant register with this phone number. you can only register with the phone number that was last used with whatsapp on this phone. please may someone help me with a solution.

        • Priscy Nkrumah

          I also have the same problem. Can somebody help?

  • Pratap Singh

    My phone had a software glitch for 3-4 days so most apps stopped working. In the mean time I had to install most apps several times. Now it says in WhatsApp you have tried verification too many times on call so wait for a day. I waited and still it didn’t work rather it then said to wait for one more day. How do I get my number verified the verification code is not coming through texts and it says you have tried too many times through cal.. Please help I am really in trouble regarding this issue.

  • ammad

    I tried 1 2 3 4 steps i waited for a call from 2 days but not getting any it only shows wait for 23hrs,48hrs etc uninstalled and installed again still the same problem any solution for i phone?

  • karan paliwal

    Voxox sms verification nahi aara he

  • waleed shami

    How to resolve registration failed error.

  • how to solve this ” can’t send sms verification when registration” please help me!!

  • Huota Kan

    pulimagexi